We are a company engaged in location-based marketing and data analytics. We help our customers digitize their business at location by offering an integrated solution and data monetization channel. Our subscription services enable our clients to communicate with their guests, influence and incentivize purchase behavior, collect ongoing guest profile and location data. Our cloud-managed services are simple to activate making it easy to bring the benefits of corporate IoT to your organization without the need for a costly mobile app.
The speed to activate the service and the platform features are key benefits to our solution. Once up and running, the platform opens up your business to many marketing activities such as brand building, running specific marketing campaigns, learning more about your guests, and more. Enjoy the following features of our service:
From the moment of activation, our clients begin to enjoy our platform features to support their commercial and marketing efforts, such as:
All businesses need to know more about their market. They are not there just sell to anyone and everyone. To know more about the target market is crucial to every business. Our service does just that. It helps businesses to understand each shopper’s behavior and use those findings to increase the probability of sales. And that’s just the tip of the iceberg as multiple efforts to get shoppers/guests engaged with the store and brand.
Our suite of location-based marketing platform features addresses these challenges, activating the power of corporate IoT for businesses large and small. The marketing digital channel at location incentivizes and communicates with the shopper guests in a non-intrusive way, becoming a fair exchange of offering a widely expected amenity between business and shopper/guests and increased customer experience in the form of rule-based, personalized marketing content at location.
With Social Hotspot, businesses can facilitate sales, stimulate guest behavior positively, build the brand and enhance the overall venue experience. Because of these, the service delivers a return-on-investment that is based on hard data derived from two major factors: versatile marketing features and primary insights from geo-location analytics. It also complements ongoing cross-channel marketing campaigns, bringing venue operational metrics and guide management in regards to data-driven decision making. Some of the key marketing metrics provided are:
We specialize in managing guest WiFi connectivity. Our expertise in marketing front-end customization and back-end technology will be to your advantage as our team is composed of marketing specialists and digital technology experts.
“Multiple dimensions of customer data”
Before using social hotspot®, we were just offering WiFi for free but now we've transformed our WiFi to become a marketing tool, which is completely beneficial to us as we had no real database accumulated before I took up this marketing role. So social hotspot® has been helping us steer in the right direction in terms of marketing efforts for The Lokal.
“Easy to activate, use and operate”
Social Connect has been tremendous in their customer service: from meeting us to explain the service, assessment of the venue’s physical layout, proposing the right package, to configuration and activation of the service.
“Data for better business operations”
Data insights have definitely helped us in terms of understanding our customers better, allowing us to create more targeted promotions for the different segments in our database.